Refund policy

Hey there! We are a small business that utilizes a made-to-order business model. This means, we don't hold any inventory and we actually work with production partners to produce our inventory as needed. 

So, as our customers place orders with us, we place orders with our suppliers to produce the items for them! This allows us to keep our costs low, and quality high!

With that said, we want to offer a quality guarantee for you. You can expect to receive the item you ordered from us quickly, and without any defects. If your item arrives damaged or with a print defect, please take a picture, and send it to info@nightthiefentertainment.com so we can document the incident. Afterwards, we'll offer you a replacement or a refund and let you keep the item! You have 14 days to file for a replacement or refund.

Because we produce our items on demand with our production partners, we reserve the right to deny a refund or exchange for any other reasons. We offer size charts as well to give you confidence that our products will fit as you expect.

We really appreciate your business!